About Vantage Management

In 1971, Eugene Ford Sr. founded Edgewood Management in order to provide superior management services that met his high standards of excellence for properties he had established under his development company, MidCity Financial. Ford shaped Edgewood Management to fill this void in the housing industry and help him achieve his goal of quality, long-term ownership.

Building on the solid reputation and success of Edgewood, in 2012, Vantage was born and led the way to more joint ventures and opportunities to expand our services. Founded with the same aspirations, The Ford Family launched Vantage Management to focus on a growing number of conventional multifamily properties. Together, the Ford Family Companies offer premier property management solutions for all types of owners – ranging from government agencies to private real estate investment groups. With performance, people and pride as our guiding principles, we are uniquely positioned to accomplish asset goals, add value and cultivate a community and lifestyle that best suits our residents’ needs.

INNOVATION

Vantage’s business intelligence technologies offer clients a comprehensive picture of their properties’ financial performance. Specializing in property, asset and cash management, we offer our partners incomparable vendor relationships and insightful reporting tools that set us apart in the industry.

EXECUTION

Our dedicated Accounting, Compliance, Marketing, Maintenance, Operations, Technology and Training Departments comprise the foundation for our properties’ financial and experiential success. Our talented team, hands-on market knowledge and dedication to providing outstanding customer service ensure day-to-day excellence.

RESULTS

For more than a decade, we have been successfully managing individual investor-owned and institutional portfolios by paying close attention to details, proactively communicating and delivering award-winning services. Our core values guide our day-to-day decision-making processes, and our key capabilities enable us to often exceed our clients’ expectations.

WHAT WE DO

The strength of Vantage Management lies not in any one thing we do, but in the sum of our parts. It is decades of experience in providing superior multi-family homes and our unending dedication to excellence that ensures our success in each of the services we provide.

In partnership with our sister company, Edgewood Management, we’ve been uniquely positioned to excel in the management of affordable, mixed income, and conventional properties. Together, we have built and are able to maximize an industry-recognized team with expertise at all levels in order to offer both superior service and peace of mind to clients and residents alike.

With approximately 900 employees, our depth of experience in managing new construction, renovation projects, lease-ups, and properties that have complex regulatory and financial requirements, sets us apart from the rest. Our premier property management solutions and tailored programs and services not only exceed our clients’ goals but add value and cultivate a lifestyle that best suits our residents’ needs.

Compliance

Decades of experience serving a variety of affordable, subsidized and mixed-use programs has enabled us to cultivate one of the best and most recognized compliance programs in the industry. Our experienced in-house Compliance Department implements stringent procedures, conducts ongoing training programs, and provides innovative solutions to complex regulatory issues. All onsite team members are required to achieve accredited industry designations ensuring these designations remain current and all team members are equipped with the most up-to-date and relevant information. We are dedicated to and take great pride in providing expert compliance services to our communities and partners.

Marketing & Leasing

Our accomplished marketing team is fluent in creative development, pipeline and campaign management, reputation and engagement strategies, and optimizing customer-centric programs to generate rent growth, maximize occupancy and build and maintain wait-lists. Vantage’s marketing and leasing efforts are designed to successfully market all types of residential communities and are based on continuously tracked performance. We partner with industry-leading providers to ensure that our owners benefit from the latest in innovative technology and multifamily marketing trends. Having earned numerous Satisfacts, Ora Power Ranking, and PMA PACE and MAE awards is proof that our reputation has been built on a foundation of vibrant communities and happy residents.

Consulting & Advisory Services

Understanding that the ability to manage assets and execute strategic decisions in today’s economy is essential to our client’s success, Vantage delivers consulting and advisory services that not only meet specific investment criteria but produce quantifiable results as well. Market conditions are examined from all angles in order to best position an asset for success, while partnerships with third-party vendors enable us to provide both current and historical trending analysis. We are also poised to develop preliminary budgets, offer feedback on floor plans and amenities, and analyze unit matrices.

Financial Services

Vantage utilizes cutting-edge property management software to track leasing, monthly billing, and accounts receivable, as well as a cloud-based accounts payable platform for improved invoice processing and payment. We review and provide monthly financial reports to meet owners’ expectations, reporting to both lenders and investors, and supervision of the annual audit process. We also ensure compliance with local and state agency regulations. The numerous years of industry experience that our team brings to the table provides our clients with unparalleled expertise.

Risk Management

In today’s hardening insurance market, it’s critical to have an internal resource to assist with the procurement process, claims management and vendor vetting. Our Director of Risk Management manages all insurance related issues. It is the responsibility of the Risk Management Department to stay ahead of the curve and keep our owners up to date on insurance market trends.

Energy Conservation
& Sustainability Initiatives

At Vantage our client’s energy efficiency and sustainability efforts are of utmost importance. From a supply side, we purchase gas and electric on the deregulated market with multiple bids and long term contracts, affording ownership both better pricing and long term budget stability. On the demand side, we are well versed in LED lighting technologies, water conservation, insulation and high efficiency equipment and appliances. We have experience with solar installations, geothermal, and submetering, and we utilize a utility management system to track consumption and generate alerts for spikes in usage. Vantage has also received numerous Local, State, and Federal energy sustainability grants.

Training & Development

A well-trained team is vital to achieving the highest level of client and customer satisfaction, and offering diverse learning and development opportunities is vital to the motivation and growth of an engaged employee workforce. In keeping with our commitment, Edgewood/ Vantage University (EVU) provides extensive live and on-demand web-based training for every aspect of our operations. Training is supported by skill development and reinforcement at the property and regional levels and covers everything from new hire onboarding and orientation to customer & resident service, fair housing, and workplace conduct. Our team members acquire skills in sales and marketing, accounting and compliance, and use of property management software, with additional training offered in various maintenance procedures. We also participate in succession planning and developing individual development plans to personalize professional growth through learning and experiential opportunities which support each employee on their own unique career path.

Community Engagement

Partnering with various social service providers and governmental agencies enables Vantage to support its pro-resident philosophy by helping all residents obtain the services they need and want in order to achieve their full potential. Through a proactive resident feedback program including resident councils, informal discussions, and a reputation monitoring strategy that focuses on specific touchpoints in the resident life-cycle, we are able to collect resident insights to understand areas of success and make adjustments where needed.

Rooftop lounge at a property owned by Vantage Management in Gaithersburg, Maryland

Kitchen at a property owned by Vantage Management in Gaithersburg, Maryland

Game room at a property owned by Vantage Management in Gaithersburg, Maryland

Bedroom with a ceiling fan at a property owned by Vantage Management in Gaithersburg, Maryland

Diligent Service

GREEN INITIATIVES

Vantage is committed to conducting our property management operations responsibly as well as supporting our clients’ green initiatives. We use the latest green products and technologies in both our corporate offices and onsite while providing ongoing training for our associates. Our team manages and has been recognized for our assistance with energy/eco-friendly programs, such as:

Purchasing of firm and interruptible gas and electric utilities from deregulated 3rd parties
Utility cost and usage tracking
Retrofit water conservation plans
RUBS or Sub-metering billing
Lighting retrofit

OUR HISTORY

ABOUT US

WHAT WE DO

HOW WE DO IT

GREEN INITIATIVES